Assistant Connection Issues

Most connection problems have a one-step fix. Find your error below.

"invalid_scope" on the first connect

A known quirk of the very first authentication from Claude Code. Run /mcp, choose signado, then Authenticate again. The second attempt works. Codex sign-ins normally pass on the first try.

"Multiple organizations found"

Your login belongs to several workspaces and the connection does not know which one to use. Reconnect (disconnect in /mcp, then authenticate again) and pick the workspace on the browser consent screen.

"No Signado organization found"

Your login has no workspace yet. Create one at app.signado.io, then authenticate again.

A command seems stuck

Some tasks are slow by design. A preview takes 10 to 60 seconds. Drafting can take up to 2 minutes per message. Let them finish rather than cancelling.

If a draft request times out anyway, check Campaigns in the app before retrying: finished messages are saved there even when the chat reply never arrived. The reply also tells you which contacts were charged and which were never attempted.

Every command fails after working before

Your sign-in likely expired or was revoked. Disconnect and authenticate again (Claude Code: /mcp; Codex: codex mcp login signado).