Monitoring Won't Activate

If you can't activate monitoring on a list, one of these issues is likely the cause.

Activation limit reached

Problem: You've used all your activation credits for this billing cycle.

Solution: Wait for the next billing cycle when credits reset, or upgrade to a higher plan. Free tier has a lifetime limit that doesn't reset.

Check: Go to Settings → Billing to see your activation usage.

Company limit exceeded

Problem: Your list has more companies than the monitoring slot allows.

Solution: Either reduce the list size (remove contacts) or upgrade to a plan with higher company limits.

How it works: Signado counts unique companies in your list. If you have 50 contacts across 30 companies, you need a slot that supports at least 30 companies.

Slot already occupied

Problem: Another list is already in the Priority or Watchlist slot you're trying to use.

Solution: Deactivate the current list first, then activate the new one. Note that switching lists uses an activation credit.

To deactivate: Open the active list → click the monitoring badge → select Pause Monitoring.

Free tier limit

Problem: Free tier has a one-time activation limit. Once used, you can't activate again without upgrading.

Solution: Upgrade to a paid plan to get monthly activation credits.