Not Enough Credits to Scrape

If you see a message saying you can't scrape, your credit balance is too low to cover the enrichment cost.

What Costs Credits

LinkedIn and Google Maps scrapes cost 2 credits per result. When you scrape contacts from LinkedIn posts or Google Maps, each contact returned deducts 2 credits from your balance.

What Doesn't Cost Credits

• CSV uploads — Importing from files uses storage space, not credits
• Manual additions — Adding contacts one at a time doesn't cost credits

Check Your Balance

Look at the credit badge in the sidebar for a quick check, or go to Settings → Usage for a full breakdown including:

• Your current credit balance
• Daily burn rate from monitoring
• Transaction history showing all deductions

Options When You're Out of Credits

Reduce monitoring

Move some contacts from daily or weekly monitoring to stored. This frees up credits immediately by lowering your daily burn rate.

Wait for reset

Paid plans reset credits on your billing date each month. If you're close to renewal, waiting may be the simplest option.

Use CSV upload instead

If you have contact data in a spreadsheet, upload it as a CSV. CSV imports don't cost credits—they only use storage space.

Upgrade an active subscription

Higher plans include larger credit pools. Active subscribers can upgrade through Stripe's Customer Portal. Plan changes are unavailable during the 7-day trial.