
Your SDR opens their dashboard on Monday morning. 53 alerts. A blog post view from six weeks ago. A webinar registration that went nowhere. A company that "visited your pricing page" according to an intent vendor who won't name the actual person. Somewhere in that pile sits a VP of Engineering who just got hired at a Series B company that's also posting five new SDR roles. That signal is worth more than the other 52 combined. But it's buried.
The problem isn't a lack of data. It's that most sales teams treat every trigger event the same way: dump it in a Slack channel and hope someone acts on it. No prioritization, and no way to know which signals are decaying by the hour and which will hold for two weeks.
This article gives you the framework to fix that. You'll get a tiered list of 15 trigger events ranked by urgency, a scoring model to prioritize them, and a workflow for when multiple triggers fire on the same account at once.
What is a sales trigger event?
A sales trigger event is a change at a company that opens a buying window. It could be a leadership hire, a funding round, a product or service launch, or a restructuring. The common thread: something shifted, and that shift creates sales opportunities the company didn't have last month.
Trigger events sit inside the broader category of buying signals, but they're distinct. A buying signal can be behavioral (someone downloads your whitepaper). A trigger event is situational (someone new takes over the department). Behavioral signals tell you a person is interested. Trigger events tell you a company's circumstances have changed.
The distinction matters for how you respond. A whitepaper download gets a follow-up email. A new CRO at a target account gets a researched sequence where you personalize your outreach around their likely priorities in the first 90 days.
Why do trigger events matter for pipeline?
Because cold outreach is getting worse. Average reply rates on outbound email sit below 1% for most B2B sales teams, based on industry benchmarks from tools like Instantly and Smartlead. Meanwhile, sales reps who reach out to a prospect within the window after a trigger event see dramatically different numbers.
Craig Elias, founder of SHiFT Selling, studied this pattern across thousands of B2B deals. His finding: the first seller to reach a prospect after a trigger event wins 74% of the time. Not the best product. Not the lowest price. The first one in the door. For revenue teams in sales and marketing, that's the difference between winning the deal and finding out about it on LinkedIn three months later.
Growth List found something similar from a different angle: acting on trigger events produces a 400% improvement in conversion compared to cold outreach. That's the gap between "I saw your company just raised a Series B" and "Hi, I'd love to learn about your business needs." When your sales process starts with a relevant b2b sales trigger, the entire sales funnel moves faster because every prospect you contact has a reason to listen.
Why does timing create such an outsized advantage? First, trigger events often put decision-makers into active evaluation mode. A new VP of Sales doesn't keep the old tech stack by default. They audit it. If you're there with a relevant message during that audit, you're part of the conversation. If you show up three months later, the decisions are already made and the customer has picked someone else.
Second, trigger events give you something to say. Signal-based selling replaces generic sales outreach with context. "Congrats on the Series B, here's how similar companies at your stage used their new budget to solve [specific problem]" is a different conversation than "I'd love 15 minutes of your time." In outbound sales, timing is everything.
15 sales trigger events that actually convert
Not all triggers carry equal weight. A funding round creates buying pressure that decays within weeks. An industry award is interesting but doesn't expire. Treating them the same way wastes your reps' best hours on buying signals that could wait.
Here's how to think about the 15 most common trigger events, sorted into three tiers by urgency.
Tier 1: act within 48 hours
These signals have short half-lives. The buying window opens fast and closes faster because competitors are watching the same industry news.
Leadership changes are the single highest-converting trigger type. When c-suite executives or VPs join a company, they re-evaluate the tech stack within the first 90 days. According to Craig Elias and research cited by SalesWings, new hires with buying power are 10x more likely to bring in new vendors, and they often make $1M+ in purchases during their first year. Once they've picked their tools, you're locked out for the duration of their tenure. Signado calls this the new executive playbook, and it's the highest-converting trigger across our user base.
Funding rounds follow close behind. A company that just closed new funding at Series A, B, or C has capital and a board-mandated growth plan. Budgets form in the 2-8 weeks after the announcement shows up in press releases and industry news. After that, procurement decisions get locked in and vendors get shortlisted without you. See the funding round playbook for the specific outreach timing.
Then there are new hires with buying power, distinct from C-suite leadership changes. This covers mid-level roles that directly purchase your category: a Head of RevOps, Director of Demand Gen, or Sales Enablement Manager. Someone stepping into a new role arrived because the company identified a gap. Your job is to be part of the solution they're building. When Signado detects a cluster of related hires at the same company, it surfaces them as part of the hiring surge playbook, because five new SDR postings and a new Sales Director at the same time tell a bigger story than any single job listing.
Tier 2: act within 2 weeks
These triggers create buying windows that are real but less time-sensitive. You have room to research and craft a better approach.
When a merger or acquisition gets announced, it creates tool consolidation pressure. Two companies merging means two CRMs, two marketing automation platforms, two of everything. Someone has to pick the survivor. If your product or service is in one of those categories, you have a window while the integration team is making those calls.
Layoffs and restructuring are counterintuitive but effective triggers. A company that just cut 15% of its sales team still has the same revenue targets and the same customer commitments. They need technology to close that gap. The outreach angle isn't "sorry about the layoffs" (never say that). It's about helping the remaining team do more with the resources they have.
What about product launches? A company launching a new product line needs go-to-market infrastructure: analytics, support tooling, sales enablement, training. The launch press release tells you budgets are being allocated and procurement is active for every product or service the GTM team needs.
Then there's geographic expansion. New offices and new markets each create vendor needs for the new location and often trigger a re-evaluation of whether current tools scale across distributed teams.
Tier 3: monitor and time your move
These signals don't create immediate urgency, but they indicate company changes worth tracking. Combine them with Tier 1 or Tier 2 triggers for maximum effect.
Industry awards and recognition tell you a company is growing and confident. Legislation and regulatory changes force entire sectors to adopt new tools and processes. You'll often spot these shifts first in industry news before the affected companies start buying.
What about the less obvious signals? Rebranding suggests strategic shifts that ripple into tech stack changes. Partnership announcements can open new markets and create operational gaps you can fill. Earnings reports and earnings calls reveal whether a public company is prioritizing growth or cutting costs. Patent filings point to R&D direction and future investment areas. And if a company is sponsoring conferences or entering new markets, they're investing in expansion that needs infrastructure.
Tier 3 triggers are valuable when they stack with other signals. An award mention alone doesn't warrant outreach. An award mention plus a new VP of Marketing plus three open marketing roles? That's a composite signal with real urgency.
How do you prioritize which triggers to act on first?
Score each trigger on three axes: urgency tier (1-3), account fit (1-3), and whether other signals are stacking on the same account. A funding round at a target account with a new CRO and active hiring scores higher than any single signal alone. Multiply the three scores for a composite number that tells reps exactly where to spend their next hour.
The scoring isn't complicated, but most teams skip it. They see a funding announcement in a press release and fire off a generic congratulations email regardless of whether that prospect fits their ICP. Meanwhile, a perfect-fit target account with a new decision-maker and a hiring surge sits in the queue because the news wasn't as flashy.
Here's the framework we recommend:
| Trigger | Decay window | Best action | Response angle |
|---|---|---|---|
| New CRO/VP hired | 2-4 weeks | Direct outreach to the new exec | Reference their likely 90-day priorities |
| Series B/C funding | 2-8 weeks | Multi-thread: exec + ops | Tie to growth-stage challenges at their company size |
| Hiring surge (5+ roles) | 2-6 weeks | Reach the hiring manager | Reference the specific team they're building |
| M&A announced | 4-12 weeks | Target the integration lead | Focus on consolidation pain |
| Layoffs/restructuring | 2-6 weeks | Reach remaining team leads | Position around efficiency, not sympathy |
| Product launch | 2-4 weeks | Reach GTM team | Reference the specific product and its go-to-market needs |
| Company expansion | 4-8 weeks | Reach regional leads | Reference the new office/market specifics |
| Award/recognition | No decay | Warm intro only | Not strong enough for cold outreach alone |
Signado's intent scoring uses a similar three-axis model: signal strength (1-5), recency (1-3), and account fit (1-3). The composite score surfaces the highest-priority accounts in your feed so reps don't have to manually rank alerts every morning.
The key insight: decay windows matter more than signal type. A Tier 2 trigger with a 2-week decay window that's already 12 days old is more urgent than a fresh Tier 3 signal. Your scoring should factor in when the trigger fired, not just what category it falls into.
What happens when multiple triggers fire on the same account?
Assign each trigger a tier score (Tier 1 = 3, Tier 2 = 2, Tier 3 = 1) and sum them. Two Tier 2 triggers outrank a single Tier 1. Three Tier 3 signals with a Tier 1 on top become a "drop everything" account. The composite score separates real patterns from noise.
This is what separates good prospecting from great prospecting, and it's the part of the sales process most teams haven't built yet. Individual triggers tell you something changed. Stacked triggers tell you a prospect is in motion.
Consider a real-world example. A 200-person SaaS company in your ICP shows three signals in the same week: they closed a Series B (Tier 1), they hired a new VP of Sales (Tier 1), and they posted six new SDR roles (Tier 1 if you sell to sales teams). Each buying signal alone is strong. Together, they paint a clear picture: this prospect is about to rebuild its revenue engine with fresh capital and new leadership.
According to Gartner, the average B2B deal involves 7 stakeholders. When signals stack, they often point to different stakeholders who are all active at the same time. The funding signals the CFO and CEO's priorities. The new VP is a fresh decision-maker rebuilding the vendor stack. The hiring surge signals the ops team building infrastructure. A sales rep who can multi-thread outreach across all of them, with different angles for each, turns one company's activity into real pipeline.
Most sales intelligence tools show you one signal at a time. A CRM shows the case study download. LinkedIn shows the new hire. Crunchbase shows the funding. Signado stacks these signals into a single prioritized feed so your reps see the full picture before reaching out. When three triggers fire on the same account, the composite score jumps and that company moves to the top of the queue automatically.
How to track sales trigger events
Manual sources
You can track triggers without paying for tools. It's slower, but it works for small teams and tight budgets.
Google Alerts covers company news, press releases, and executive moves for companies you name. LinkedIn's free feed surfaces job changes, promotions, and company updates from your connections. SEC filings (EDGAR) track public company earnings, merger and acquisition activity, and executive compensation changes. Earnings call transcripts (available on Seeking Alpha or the company's investor relations page) reveal growth priorities and budget allocations.
Manual tracking works when you're monitoring 10-20 accounts. Based on what we see across Signado users, it typically takes 30-60 minutes per account per week to manually check these sources, verify the information, and log it somewhere your reps can act on it. At 50+ accounts, the math breaks down. You spend your morning researching instead of selling.
Dedicated tools
Sales intelligence platforms automate what manual tracking does slowly. The category spans from broad platforms (Apollo, ZoomInfo, LinkedIn Sales Navigator) that include some trigger data alongside their contact databases, to specialized tools built for signal monitoring and prospect prioritization.
The difference between a contact database with trigger features and a purpose-built signal platform matters. Apollo will tell you a company raised funding. It won't tell you that the same company also hired a new CRO last week and posted five SDR roles yesterday, and that the combination of those three signals makes this account more urgent than the one that just raised twice as much money.
Signado monitors all seven firmographic trigger types across your target accounts. When signals fire, you get the context you need for outreach that references specifics, not generic templates. Accounts go on one of two cadences: Priority list (daily monitoring) for your highest-value targets, Watchlist (weekly) for accounts you're tracking longer-term. See how Signado tracks triggers for the full workflow.
From trigger to outreach: building the workflow
Knowing about trigger events isn't the same as acting on them. The gap between "I saw the funding announcement" and "I sent a relevant, timely message" is where most teams lose their advantage. Here's the workflow that closes that gap.
Start with detection. Set up your monitoring, whether that's Google Alerts for industry news, a sales intelligence platform, or Signado's automated monitoring. Define which trigger types matter for your product or service and which companies you're watching. Don't monitor everything. If you sell marketing automation, a new VP of Marketing matters more than a patent filing.
Once a trigger fires, qualify it before acting. Not every signal at every company deserves your reps' time. Run it through your scoring model: Does this company fit your ICP? What tier is this trigger? Are other signals stacking? A funding round at a 10-person new company outside your target market isn't worth your senior AE's time, even though the trigger itself is Tier 1.
The step most teams skip is contextualization. What did the press release say about the funding? What was the new VP's previous company, and what tools did they use there? What roles are they hiring for? This research is what turns a generic "congrats on the funding" into a sales pitch that earns a reply. Following best practices here means having pre-researched talking points for each trigger type before the signal even fires.
Then reach out, and reference the trigger directly. "I noticed [company] just brought on [name] as VP of Sales" is a better opener than any subject line template. Tie the trigger to a specific problem your product solves for prospects in their situation. Keep it short.
Finally, measure what works. Track reply rates and pipeline conversion by trigger type. Over time, you'll discover which triggers convert prospects into new customers for your specific product and market. Those insights feed back into your detection setup, helping you refine which signals you monitor and how you prioritize them.
Signado compresses the first three steps into a single workflow. Import your target list, assign monitoring cadences, and when a trigger fires, AI generates a personalized outreach draft referencing the specific signal, the company's context, and your value proposition. Your reps review and send instead of spending 30 minutes researching each account.
FAQ
What is the 10 3 1 rule in sales?
The 10-3-1 rule is a prospecting ratio: for every 10 outreach attempts, expect roughly 3 meaningful conversations, which yield about 1 qualified opportunity. It's a planning tool for your sales process, not a law of physics. Teams using trigger-based outreach often see better ratios because every prospect they contact has a reason to engage, so fewer touches convert into pipeline.
What is the 2 2 2 rule in sales?
The 2-2-2 rule is a cold email copywriting framework: grab attention in the first 2 seconds (subject line), explain your relevance in 2 sentences, and make your ask completable in 2 minutes. It works well as a structure for trigger-based outreach because the trigger itself provides the hook for those opening 2 seconds, and the specific situation gives you something concrete for the 2-sentence explanation.
How fast should you act on a sales trigger event?
Speed matters, but readiness matters more. If you can only act on three triggers today, prioritize by account fit when the urgency tier is equal. The decay windows in this article give you the timing benchmarks per trigger type. What actually determines whether you can respond in 24 hours is preparation: pre-written outreach templates for each trigger category, pre-researched talking points for your top accounts, and a scoring model that tells reps which account to open first. Without that infrastructure, knowing about a trigger and acting on it are two different things.
Do small teams need trigger event tracking?
They do, and the setup doesn't have to be complicated. Here's a Week 1 plan for a 2-person team: Monday, set Google Alerts for your top 20 target accounts. Tuesday, save LinkedIn searches for job title changes at those companies. Wednesday, build a simple spreadsheet tracker with columns for company, trigger type, date spotted, and next action. By Thursday you're already monitoring. The tools section of this article covers what to add as you scale, but start there. If trigger tracking converts even 2 extra deals per quarter, it pays for itself in the first month.
Start sending outreach that references real events
Your next reply starts with the right signal.