Generation Failed

If your campaign shows a "Failed" status, here's how to diagnose and fix the issue.

AI Messages Exhausted

Problem: You don't have enough AI messages for the campaign.

Solution: Check Settings → Billing for your remaining messages. Either wait for your billing cycle to reset or upgrade your plan.

Note: Messages are only used for successful generations. If generation fails, messages are refunded.

Too Many AI Variables

Problem: Your template has more AI variables than your plan allows.

Solution: Reduce the number of AI variables in your template, or upgrade to a plan with a higher limit. Check your plan's variable limit in Settings → Billing.

Generation Timeout

Problem: Large campaigns may timeout during processing.

Solution: Try generating again. If it continues to fail, try with fewer leads selected. You can always run multiple smaller campaigns.

Invalid Signal Data

Problem: Some signals may have incomplete data that prevents generation.

Solution: Go back to Step 1 and select different signals for the affected leads. Signals with higher scores typically have better data.

How to Retry

1. Open the failed campaign
2. Click to edit or retry
3. Make any necessary adjustments
4. Generate again