Cancel Your Subscription

You can cancel your subscription anytime. Your data is preserved so you can return later.

How to Cancel

1. Go to Settings → Billing
2. Click Manage Billing
3. Click Cancel subscription in the Stripe Portal
4. Confirm cancellation

This is the same process during a trial and after the subscription becomes active. Cancellation is scheduled for the end of the current trial or paid period. When Stripe confirms it, Signado shows Cancelled. Access until {date}. on the Billing page. You stay signed in.

Reactivate a Scheduled Cancellation

Before the displayed access end date:

1. Go to Settings → Billing
2. Click Manage Billing
3. Reactivate the subscription in the Stripe Portal

Reactivation keeps the original subscription and billing dates. During a trial, it does not extend the original trial end. Signado updates the Billing page after Stripe confirms the change, and you stay signed in.

What Happens After

Until billing period ends:

You keep full access to your current tier until your paid period expires.

After billing period ends:

• Your account becomes read-only
• Data is preserved, including contacts, lists, and past signals
• Cannot monitor companies, scrape contacts, or generate AI messages
• Can still export your data to CSV

Reactivating Your Account

If access has already ended, start a new subscription:

1. Go to Settings → Billing
2. Choose a plan and complete checkout
3. Your data and settings are restored immediately