Account Setup Issues

If you're having trouble getting started with Signado, here are the most common setup issues and how to fix them.

Workspace Not Found

Problem: You see "Workspace not found" or can't access features after signing up.

Solutions:

1. Complete setup — If you started signup but didn't finish, complete the payment or free tier activation flow
2. Refresh your browser — Sometimes the page needs to reload after signup completes
3. Check your organization — Make sure you're in the correct organization if you have multiple accounts

Onboarding Steps Stuck

Problem: The onboarding checklist doesn't progress or you can't access features.

Solutions:

1. Complete required steps — Business profile and first list creation are required before full access
2. Refresh the page — Progress updates may need a page reload
3. Clear browser cache — Cached data can sometimes show outdated state

Features Not Available After Upgrade

Problem: You upgraded your plan but don't see new features or higher limits.

Solutions:

1. Sign out and back in — Plan changes require a fresh login to apply
2. Wait a few minutes — Changes can take up to a minute to propagate
3. Check Settings → Billing — Verify your new tier is showing correctly

If your plan shows as upgraded but features still aren't available, contact support.